| SOFTWARE REQUIREMENTS |
The program requires the use of a PC on the UGA Campus network or high-speed internet access, the latest Windows Media Player (Version 10), the latest Flash Video Player (Flash 8), the latest QuickTime Player (QT 6.4), the latest Java Runtime Environment, and the latest FireFox browser (FireFox 1.5). You must have pop-up blockers disabled during your training. Please be sure to read the help section of the program to help you have the best experience during your training. |
| NOTES |
The video examples in lessons two and three are intended to demonstrate ideal customer service experiences. The actors in these videos have no experience in doing the real processes required of employees at OIT. |